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Dr. Erin Gustin, MA, PsyD, LP

Licensed Clinical Psychologist

Owner and Clinical Director of Pau Hana Counseling, LLC

Dr. Erin Gustin, MA, PsyD, LP is a Licensed Clinical Psychologist who received her Master's degree and Doctoral degree in Clinical Psychology from Spalding University in Louisville, KY. She is the owner and Clinical Director of Pau Hana Counseling, LLC. Dr. Gustin moved to Hawai'i Island in 2014 and quickly became aware of the crucial need for mental health services and clinicians on the island, and thus founded Pau Hana Counseling, LLC. She became passionate about improving the accessibility of mental health services for the residents of Hawai'i and began expanding services available through Pau Hana Counseling, LLC. She recently began working on her Certificate in Hawaiian Studies at the University of Hawaii-Hilo.

Dr. Gustin specialized in Child, Adolescent, and Family Therapy with an emphasis on chemical dependency and addiction in her graduate training and early clinical years. She has worked in group home settings with adults with severe mental illness, community based and in-home settings with children and adolescents, a crisis stabilization center for children, state facilities with court ordered clients, and a college counseling center for young adults and adults with college transitional issues. After receiving her Doctorate in Clinical Psychology, Dr. Gustin began working at the Hazelden Foundation with teenagers, young adults, and adults with addiction, chemical abuse and dependency, and co-occurring disorders or dual diagnosis. While at Hazelden, she worked with clients with depression, anxiety, personality disorders, ADHD, PTSD, eating disorders, process and behavioral addictions, gambling addictions, sexual addictions, chronic pain, trauma, abuse and neglect issues, grief and loss issues, and self-harm issues. After opening Pau Hana Counseling, LLC on Hawai'i Island, Dr. Gustin became interested in treating trauma and became trained in EMDR therapy. She has a passion for working with couples and is trained in several methods of couples counseling. She is currently active in the Big Island Sand Play community and has specialized training in art therapy, sand tray therapy, and play therapy. In her free time, she enjoys cooking, hiking, photography, traveling, and spending time with her cats.

Dr. Jennifer De Costa, PhD, MFT

Licensed Marriage and Family Therapist

Dr. Jennifer De Costa is a licensed marriage and family therapist who received a Master’s degree in Psychology from Western Washington University in Bellingham, WA. She received a second Master’s degree in Education with a focus on Counseling, Family and Human Service specializing in Individual, Marriage and Family therapy from the University of Oregon in Eugene, OR. Her training included an internship at UO, Center for Family Therapy. She completed her doctorate in Human Development and Family Studies with an emphasis in Family Intervention from Oregon State University in Corvallis, OR.

She began her career as a volunteer family therapist at a community-based clinic in Eugene, OR. After receiving her doctorate, she moved to the Big Island to continue serving adults, children, and families. Since her return, she has worked at an addiction’s treatment center with a focus on addictions, recovery, and violence prevention and intervention, provided home-based clinical support for a non-profit agency, worked at a Federally Qualified Health Center and a community hospital before transitioning to Pau Hana Counseling.

Dr. De Costa utilizes a strength-based approach, along with Cognitive Behavioral Therapy and Solution Focused Therapy. She believes a collaborative partnership is an important foundation in treatment.

Jody Dunlap, MSW, LCSW

Licensed Clinical Social Worker

Jody Dunlap, MSW, LCSW has been a practicing social worker for over 40 years. Her personal and professional belief is how well people function is about how they process their life events.Through resiliency, the healthy tools they have learned or will learn and the belief in oneself, self-forgiveness and self-acceptance can emerge. As a result, she believes that people can learn to be their better selves. Jody believes that for healing and change to begin, it's important to identify what's working in their lives, what they are proud of and like about themselves. She also believe it's important to identify what tools have worked in the past when there have been struggles. Jody believes that people seeing their strengths and capabilities is critical in the beginning stages of therapy.

Jody practices from a psychodynamic approach and tries to assist people in understanding and gaining personal insight about events from past/present that have shaped their lives. This often opens the door to self-understanding and shuts the door on self-judgement. She has experience working with many presentations of mental health issues. Some examples include, depression, bipolardisorders, anxiety related disorders, grief, including pet loss, and past or present trauma. She has also worked with people who have experienced physical, emotional, psychological trauma in a family setting. She enjoys working with both men and women struggling with anger problems and relationship problems. She works most ages of people, from teens through seniors, as individuals, couples, families or in group settings. She also believes that humor can sometimes be good ‘medicine’ for therapy.

Hannah Hancock, MSW, LCSW

Licensed Clinical Social Worker

Hannah Hancock, MSW, LCSW is a Licensed Clinical Social Worker who received her Master’s degree from Walla Walla University. Hannah has specialized in child, adolescent, and family mental health, with an emphasis on severe emotional and behavioral dysregulation. She began working in the mental health field at a Psychiatric Residential Treatment Facility in Billings, Montana. Hannah continued to work at the Treatment Facility while completing graduate school and working full-time in school-based mental health as a Behavior Specialist. Upon graduation, Hannah moved to Asheville, North Carolina to work as a full-time in-home therapist, providing the highest level of community-based care available. After several years, Hannah moved to the Hilo area to continue serving children, families, and individuals as they pursue healing, growth, and overall progress in their lives.

Hannah utilizes a strengths-based, trauma-informed approach that focuses on the whole person and the ecological system in which they live. Hannah most frequently uses approaches from Cognitive Behavioral Therapy, Solution Focused Therapy, and the Collaborative Problem Solving method.

Kelly Hee, MSW, LCSW

Licensed Clinical Social Worker

Kelly Hee is a Licensed Clinical Social Worker who received her Master’s degree in Social Work from the University of Hawaii, at Manoa. Kelly is licensed in both California and Hawaii and practices in both states. Kelly began working with eating disorders in 2013 at Ai Pono Eating Disorder Treatment Program, where she worked directly under the supervision of Anita Johnston (author of Eating in the Light of the Moon). Kelly has worked at all levels of care in treatment. In each setting, Kelly has worked with clients facing underlying issues related to eating disorders, including, but not limited to: anxiety, OCD, depression, substance abuse disorders, trauma and PTSD, and dysfunctional family systems.

Kelly is one of the very few clinicians in both California and Hawaii that specializes in working with both eating disorders and athletes with eating disorders or body image struggles. Kelly is a member of the San Diego Sports Psychology group and also provides counseling services for student-athletes in the University of Hawaii athletic department. Kelly utilizes a humanistic and strengths-based approach when working with clients. Kelly frequently uses interventions from CBT, ACT, DBT, and family systems theory.

Joan Krakowiak, MSW, LCSW

Licensed Clinical Social Worker

Joan Krakowiak, MSW, LCSW is a Licensed Clinical Social Worker in the state of Hawaii. She holds a Master's Degree in Social Work from the University of Hawaii, Manoa. She has been providing counseling and therapy services in a variety of settings since 1993. She specializes in eating disorders, women's issues, and relationships. Additionally, Joan has experience and training in the treatment of unresolved trauma issues, grief and loss, depression, anxiety, and addiction. She has also worked with people suffering from chronic pain and/or debilitating illness such as diabetes, cancer, and HIV/AIDS. She has experience and training as a Geriatric Mental Health Specialist.

Joan's primary theoretical orientation is "person in environment" or systems theory. It is a client-centered approach that utilizes a bio-psycho-social-spiritual perspective or holistic approach to explore and transform problematic behaviors, unresolved issues and challenging life transitions. Joan considers the therapeutic relationship as being a partnership she develops with her clients. Her approach to therapy includes the use of cognitive behavioral, psycho-dynamic, existential, and action-oriented therapeutic methods. She uses an eclectic approach with various modalities to choose from to fit each individuals' model of reality, level of awareness, wants and needs. She provides counseling and therapy services for individuals, couples, families and groups.

Syntha Lorenz, MA, LMFT

Licensed Marriage and Family Therapist

Syntha Lorenz is a licensed Marriage and Family Therapist and Registered Expressive Arts Therapist. She is Jungian-oriented and considers herself a Feminist psychotherapist with an Object-Relations base. She believes in the power of therapy and its ability to heal wounds. She has established herself professionally in the psychotherapy world for over 15 years. She has been a devout student of Spirit her entire life. She also holds a ministry credential and lives in sacred space and ritual. She loves to co-create sacred space and ritual for others for all sorts of life transitions. She has worked with non-traditional healers for over 25 years using alternative healing techniques such as shamanistic journey, dreams, ritual, body awareness, guided imagery, art, authentic movement, and healing touch. She is aware that cultural misappropriation of terms is a further insult to Native cultures, therefore she uses the term Shaman with a great deal of respect and consideration.

Syntha has experience and training in both worlds, traditional and non-traditional, and has dived deep into the psyche to explore buried material. She believes in the importance of a therapist first doing their own work, and holds the belief that she can accompany people only to the depths that she's been to in her own process of healing. She greatly values the work she's done in her own healing and seeks to transmit this healing to others.

Rosey Strong, MA, LMHC

Licensed Mental Health Counselor

Rosey Strong, MA, LMHC, received her Master of Arts in Counseling Psychology at the University of Hawai'i at Hilo in 2013. She began her career with many years working with youth and caregivers, specifically those involved with CWS and the foster care system. Rosey uses movement, art, play, and other expressive therapies, and in this way, she is able to work with even the very young. However, it has been challenging to meet the diverse needs of children via telehealth. Since the pandemic, Rosey has expanded her practice to include adults and couples who are looking for a different approach to relationship concerns and negative emotions.

Rosey utilizes various techniques such as speaking one's truth, meditation, journaling, visualization, memory retrieval, movement, breathwork, inner child healing and other unconventional modalities in her work with clients. Everyone is unique, and Rosey tailors treatment to the desires of the client. She strives to accommodate what works for each individual, couple or family as a unit. She also offers free Powerpoint trainings and access to other resources upon request.

Tricia Novido, CLPC, PhD

Clinical Licensed Pastoral Counselor

Tricia Novido, CLPC, PhD is a Clinical Licensed Pastoral Counselor with the National Christian Counselors Association. She holds degrees in economics, education, biblical studies, and a Ph.D in Clinical Christian Counseling. Tricia carries vast experiences in the fields of education, business administration, and Christian ministry. Tricia started counseling as a pastor in the Philippines in 2008. She has always had a heart for youth and children.

Tricia moved to Hawaii (Big Island) in 2015 with a desire to faithfully serve the Lord and be a blessing to women, families, youth, and children. She offers Christian Counseling and Seminars/Workshops for personal growth. She emphasizes the Love of God as she reachs out to all in need of physical, emotional, or spiritual healing. It is her goal to see individuals and families walk in freedom through Christ Jesus.

Kelly Weld, MA, LMFT

Licensed Marriage and Family Therapist

Kelly Teel Weld, LMFT, is a seasoned psychotherapist. She holds a Masters Degree in Counseling Psychology, and a Marriage and Family Therapy license in the state of Hawaii. For over 20 years, she has counseled hundreds of adolescents and their families, working in a variety of wilderness programs and therapeutic boarding schools.

As the Personal Growth Program Director of a therapeutic boarding school, she developed and implemented, school-wide Emotional Growth and Psychology curriculum. She has a long history of facilitating multi-day family immersion workshops, parenting seminars, and leadership trainings. Kelly is currently offering telehealth therapy sessions for individuals and families.

Kayla Ennett, MA, LPC, SRT, ACC

Licensed Professional Counselor

Sexual Recovery Therapist

Addictions Certified Counselor

Kayla Ennett, MA, LPC, SRT, ACC is a licensed therapist living in Colorado who is very motivated and excited to work with the residents of Hawaii via TeleHealth therapy. Kayla has an eclectic experience with counseling. She started off as a postgraduate career counselor and then moved on to school counseling. Later in her career, she began doing therapy with both parolees and inmates. She currently focuses on working with clients and couples who suffer from depression, anxiety, personality disorders, gender identity, and concerns related to intimacy and sex. She is also a certified addictions specialist and sexual recovery therapist. She is currently working on her Doctorate in Psychology and hopes to graduate with her PsyD soon.

Kayla uses a variety of therapies in working with clients. Her foundation is set on a realistic viewpoint, including setting obtainable goals and understanding consequences of actions. Then, she attempts to pinpoint the actual issues and causes so solutions can be produced. She is trained in DBT, CBT, Gottman, and ACT, and also specializes in Hypnotherapy.

Heidi Lahl. MFT, PCC

Associate Marriage and Family Therapist

Heidi Lahl, MFT, PCC is an Associate Marriage and Family Therapist. She completed her Master’s Degree in Counseling Psychology at the Wright Institute and received a Bachelor’s Degree in Psychology at Saint Mary’s College of Moraga. Heidi believes that we all deserve a safe space to process our experiences. She centers her work around self-compassion. She believes that only from a place of self-compassion can we feel grounded within ourselves enough to develop a compassionate relationship with others around us.

Heidi believes that deeper, sustained healing comes from exploring the root causes of suffering and untangling the patterns that keep individuals stuck on their healing journey. She believes that the process of therapy may feel difficult at moments, but that it is also often filled with creativity, relief, and discovery. Heidi’s approach is down-to-earth, warm, and practical. She believes that we are all on a healing journey and sees herself as a fellow traveler, exploring and discovering pockets of freedom and resilience alongside her clients. She uses a trauma-informed, culturally humble approach and utilizes attachment, psychodynamic, and somatic approaches to healing.

Sahiti Karumuri, MSEd, MPhil

Associate Mental Health Counselor

Sahiti Karumuri, MSEd, MPhil is a trained pre-licensed professional counselor with a MPhil in Professional Counseling and a MSEd in Mental Health Counseling from the University of Pennsylvania. She also has a BS in Psychology from Texas A&M. She holds the credentials to be a licensed mental health school counselor and has experience working with children ages 6-18. In addition, she also has experience working with adults, parents and families of all ethnicities, socioeconomic status' and backgrounds. She believes clients deserve to be their happiest, healthiest and most empowered selves. She is deeply devoted to supporting individuals, couples and groups who seek healing and growth within their mind, body and relationships with themselves and with others. Through building an empathetic and trusting relationship, she strives to help clients find tools, strategies and techniques to unlock their true potential and understand themselves fully. She is committed to empowering those in marginalized communities and helping them find a voice. She specializes in working with people who prefer wellness and natural approaches to therapy, and those whose problems make them struggle with self-identity.

Sahiti believes that own narratives and emotions might present dysfunctional processes that leave us feeling stagnant in life and stuck in dysfunctional patterns of thinking, emotions and behavior. Through the use of a multicultural framework and a humanistic and psychodynamic approach, as well as a number of evidence based approaches, she strives to provide clients with the tools to further explore their relationships with themselves and others, and help clients find ways to have a happier and healthier life.

Tupu Lawrence, MA

Associate Mental Health Counselor

Tupu Lawrence, MA, is a recent graduate with a Master’s degree in Clinical Mental Health Counseling from Wayland Baptist University. His goal is to obtain LMHC licensure in the state of Hawaii and continue to help his community. He has experience in helping individuals work through trauma, addictions, anxiety, depression, and relationship issues. Tupu utilizes research-based modalities like Cognitive Behavioral Therapy (CBT) and Motivational Interviewing (MI) to help clients heal and work towards their goals.

Tupu is a US Army veteran with 3 combat tours and no stranger to the challenges of PTSD, transitions, and military life. His passion for helping others increase their emotional resiliency derives from his own healing journey after separating from the military.

Shery Scott, MA, AMFT

Associate Marriage and Family Therapist

Shery Scott, MA, AMFT is an Associate Marriage and Family Therapist who decided to change careers to provide more meaningful service to humanity after over 25 years of technical writing in the software and hardware development industries. She started by becoming a certified Biblical counselor, and incorporates Christian discipleship and Biblical principles into her practice at the client’s request. After completing her master’s degree at Holy Names University in Oakland, California; and the majority of her internship hours at Christian Counseling Centers in Fremont, California, she trained in EMDR, and now specializes in combat-related operational/post-traumatic stress and co-occurring depression and substance abuse.

Shery also specializes in military-related, deployment, mTBI, and military-to-civilian transitional issues. Shery addresses trauma in civilian populations, especially first responders and survivors of family/developmental trauma, sexual assault, accidents, and natural disasters. Other areas of specialization include sudden wealth counseling (not to be confused with financial planning or advising) and career counseling. Her therapeutic orientations include EMDR, person-centered, and 12-step therapies for teens and adults. It is her personal crusade to end veteran homelessness, military suicides, and domestic violence that so commonly plagues military families.

Office Administration

Angelina Crusat, BS

Office Manager of Pau Hana Counseling, LLC

Angelina Crusat, BS, began her 25 year customer service career in the industries of retail, telecommunications and finance. She routinely received quarterly customer service awards and was honored with senior mentorship roles. In 2012, she transitioned to office administration and management in the non-profit sector where she became a certified medical coder. Three years later, she started A2Z Billing; a medical billing, claims recovery and administrative support company that specializing in the behavioral health.

Angelina began working with Dr. Erin Gustin at Pau Hana Counseling, LLC as an administrative assistant in August 2018. She quickly was promoted to office manager and is greatly valued for her efficiency, dedication, and organizational skills at Pau Hana Counseling.

Isaac Frazer, BA

Operations Manager of Pau Hana Counseling, LLC

Isaac Frazer, BA, obtained a double Bachelor's degree in both Biology and Fine Arts from the University of Hawaii-Manoa. He has an avid entrepreneurial spirit and has been involved in many start-up companies in the tourism, graphic design, and food industries. He has also worked for a local community newspaper and several local restaurants. He has a passion for helping small business succeed.

Isaac was born and raised on the Island of Hawai'i and has a deep love for his community. He became interested in helping Pau Hana Counseling, LLC in 2021. He is very invested in helping the residents of Hawai'i receive excellent and accessible mental health services and helping Pau Hana Counseling, LLC hire accomplished and talented clinicians. Isaac is valued at Pau Hana Counseling for his earnest and diligent work ethic and passion for helping others.

Tammie Towne, MS, CMA

Administrative Assistant

Tammie is a CMA with an MS in Psychology. She joins Pau Hana Counseling after a career of teaching Psychology and Medical Specialties as an Associate Professor in California. She was a highly sought-after instructor, mentor, and tutor, earning the respect of students, faculty, and the administration staff. She received several recognitions including Most Inspiring Instructor and Professor of the Quarter.

In addition to her teaching career, Tammie is a retired member of the Navy Reserve. She served 26 years as a Hospital Corpsman, and 12 of those years with the Marines. She did two tours in Iraq where she set up and supervised the care for over 200 personnel at the base aid clinic. She looks forward to using the skills she learned setting up medical clinics in her new role as an Administrative Assistant at Pau Hana Counseling.

Stephen Wallace, BS

Administrative Assistant

Stephen Wallace graduated with his Bachelors of Science in Biology with an emphasis in Marine Biology. He has lived in Hilo, Hawai’i for eleven years. He has seven years of background in medical services and administration. He has extensive experience with all administrative tasks, including scheduling and correspondence that he brings to the Pau Hana Counseling team. Stephen is active in Brazilian Jujitsu and believes that his physical health correlates to improving his mental health.

Stephen can speak fluently in Filipino (Tagalog) and has previously translated in a medical setting. While volunteering in the Philippines, Stephen developed a strong sense of devotion for the community who lacked mental health support and saw first hand the desperate need to improve the quality of mental health awareness in low-income areas. Stephen believes Hawai’i is a beautiful place for clients of Pau Hana Counseling to start their journey of healing.